Support Tools  

• orion is a tool developed by ION to collect much of the management information available in your server and forward it to ION for support. We call orion "ION's Trouble Hunter." orion is a Linux program that collects FRU, DMI, sensor, System Event Log and RAID controller status and logs to present a complete picture of the state of your server. The ION support team uses this information to make sure that diagnosis is quick and effective so that the appropriate parts can be shipped and so that field technicians can be fully prepared for the actual repair that is needed. Download the current version of orion.



• scorpion takes the orion concept one step further. scorpion is a bootable USB Flash device that ships inside every ION system. Maybe your system runs Windows or BSD or some other operating system and cannot run orion directly. Maybe your system won't boot from its boot drive. scorpion allows the troubleshooter to boot to DOS for system diagnostics or to Linux to run orion. scorpion also includes firmware files and tools to allow a system to be set with its original BIOS and firmware after a serverboard replacement.

  Support Contacts  

• Request Tech Support
• ION RMA Request
• For Warranty Repairs or Parts on any ION systems:
  (866) ION SUPP
• Register your new ION System for support
• For other Technical Support: (631) 630-0600

  Tech Support Links  

• Specs for ION Servers based on Intel Server building blocks
• Support for ION Servers based on Intel Server building blocks
• Intel^® Server Maintenance and Reference Training Tool
• Specs for ION Desktop PCs based on Intel Desktop Boards
• Support for ION Desktop PCs based on Intel Desktop Boards
• ION FTP Site
• ORION for Linux. Save it. chmod 711 orion; . orion